A sweeping recall has jolted the auto world as Ford Motor Company pulls back over 200,000 vehicles due to a rearview camera software flaw that could lead to serious safety concerns. The glitch, which may either blank the display or keep the rearview image stuck onscreen, risks driver distraction and raises the chance of accidents. Covering a wide range of Ford and Lincoln models, this recall invites free dealership updates. Affected owners will be notified by July 28, with recall code 25S72 already in circulation for swift resolution.

STORY HIGHLIGHTS

• Defect: Rearview camera may show a blank screen or remain active after reversing

• Safety Risk: Could distract drivers and increase the chance of a crash

• Solution: Free software update from Ford dealerships

• Recall Code: 25S72

• Owner Notification Date: July 28

• For Help:
  Ford Customer Service – 1-866-436-7332
  NHTSA Vehicle Safety Hotline – 1-888-327-4236 (TTY 1-888-275-9171)
  Website – www.nhtsa.gov

Ford Motor Company is recalling more than 200,000 vehicles in the United States following the discovery of a rearview camera software defect that could pose safety risks to drivers. The issue, which involves a failure in the camera display, has prompted the automaker to notify the National Highway Traffic Safety Administration (NHTSA) and initiate a wide-ranging recall campaign.

According to Ford’s official statement, the defect may cause the rearview camera to either display a blank screen or, in some instances, continue to show the rearview image even after the driver has finished backing up. This persistent image could distract the driver and increase the likelihood of an accident.

“The image may either be unavailable when expected or stay on when no longer needed, creating an unintended distraction,” Ford said in a filing with NHTSA.

The malfunction stems from a software error that prevents the camera system from operating as intended. While the camera is a standard safety feature meant to aid drivers in reversing and parking, its failure could cause confusion or divert the driver’s attention from the road ahead.

Ford has emphasized that no cost will be incurred by vehicle owners for the repair. Affected vehicles will be eligible for a software update, which will be performed by authorized dealerships.

“Dealerships will reprogram the camera software at no charge to customers,” the company noted, adding that the necessary updates will be available soon.

Vehicle owners should expect to receive official notification letters by July 28, detailing the recall process and steps to take. In the meantime, Ford encourages owners to check their vehicle’s status using the recall number 25S72, or to contact Ford customer service directly.

Extensive List of Affected Models

The recall impacts 200,061 vehicles from both Ford and its luxury brand, Lincoln. The affected models span several production years, ranging from 2018 to 2024. They include a wide range of vehicle types, from compact SUVs to full-size pickups.

Ford models affected by the recall are as follows:

• Bronco Sport: 2021–2024

• EcoSport: 2020–2021

• Edge: 2019–2020

• Escape: 2020–2022

• Expedition: 2020–2021

• Explorer: 2020–2024

• F-150: 2019–2020

• F-250 Super Duty: 2020–2022

• Fusion: 2019–2020

• Maverick: 2022–2024

• Mustang: 2019–2023

• Ranger: 2019–2023

• Transit: 2020–2023

• Transit Connect: 2018–2022

Lincoln’s models under the recall include:

• Aviator: 2020–2023

• Continental: 2019–2020

• Corsair: 2020–2022

• MKZ: 2019–2020

• Nautilus: 2019–2020

• Navigator: 2020–2021

Ford has not disclosed how many incidents or complaints led to the investigation and subsequent recall, but the automaker has assured regulators and consumers that it is working swiftly to address the issue.

“We’re committed to resolving the problem and ensuring our customers are safe,” a Ford spokesperson added.

For now, drivers who own any of the affected models are advised to remain alert and consult their dealer or the NHTSA website to determine if their vehicle is included in the recall.

The recall marks a significant moment for Ford, underscoring the growing importance of software reliability in modern vehicle safety systems. While the company has moved swiftly to address the malfunction, the incident serves as a stark reminder that even small digital flaws can lead to widespread consequences on the road. As owners await official notifications and free repairs, Ford’s response will likely remain under close scrutiny from regulators and consumers alike. For now, vehicle safety takes center stage as technology and trust steer the conversation forward.

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